What our work looks like
Customer Reviews
A flavour of the woodworm jobs we handle every week for homeowners and landlords across England, Scotland and Wales — from a single antique to a whole house.
A note on these examples. The accounts below are illustrative, representative examples of the kind of work we carry out and the feedback we hear — they are not verified, individually attributed reviews, and first names and locations are generic. We deliberately do not publish star ratings we cannot independently substantiate. For genuine, verified feedback, ask us for recent references in your area when you request a quote.
A survey flagged active woodworm in our floor joists during the sale. The surveyor explained it was the common furniture beetle, treated it in a day and gave us the certificate the buyer's solicitor wanted. Calm and straightforward from start to finish.
Sarah · Bristol
Floorboard treatment, Victorian terrace
I had no idea whether the holes in our loft were active or decades old. They confirmed it was active, sprayed the rafters and were honest that one area needed boron paste rather than spray. The 30-year guarantee gave us real peace of mind.
James · Glasgow
Roof timber treatment, tenement flat
We bought an interwar semi and the home-buyer report mentioned woodworm. The free survey turned out to be genuinely free, the quote was fixed in writing, and there were no surprises on the day. I would recommend getting them out before you assume the worst.
Priya · Birmingham
Whole-house survey and treatment
Our old oak beams had death watch beetle, which I gather is more serious than the usual furniture beetle. They clearly knew historic timber and treated it without damaging the character of the cottage. Tidy, polite and on time.
Tom · Exeter
Death watch beetle, period cottage
I was terrified of ruining an inherited wardrobe. They treated it carefully, talked me through how to keep an eye on it, and the finish was untouched. Lovely to deal with a firm that actually answers the phone.
Linda · Bournemouth
Antique furniture treatment
As a landlord I needed the timber sorted and certificated quickly between tenancies. They spotted the damp that was feeding the beetle, fixed the cause as well as the symptom, and turned the certificate around fast. Exactly what I needed.
David · Plymouth
Damp and woodworm, rental property
Blocked sub-floor vents had let woodworm take hold under our ground-floor flat. The surveyor explained the whole thing in plain English, treated the joists and sorted the ventilation. No jargon, no pressure to spend more than needed.
Hannah · London
Sub-floor joist treatment, Victorian flat
Honestly the best outcome — they came out, looked at the holes I was worried about, and told me the infestation was old and dormant so no treatment was needed. They could have sold me a job and chose not to. That earns trust.
Michael · Weston-super-Mare
Survey, no treatment needed
Why homeowners choose us
The same promise on every job
Behind every example above is a consistent way of working: an honest survey first, a fixed written quote, and a guarantee that outlasts most mortgages. We will always tell you when timber does not need treating.
30yr
Guarantee on treated timber
Free
No-obligation surveys
12,000+
Jobs completed UK-wide
7 days
A week, 7am–8pm
- Qualified surveyors who identify the species before quoting
- Honest advice — we tell you if it is active or historic
- Written treatment certificate and a transferable 30-year guarantee
- Local teams across England, Scotland and Wales
See for yourself
The best way to judge us is to have a surveyor out — free, with no obligation and no hard sell. We will confirm whether you have a live problem and, if you do, exactly what it takes to put it right.
Get rid of woodworm — for good
Book a free survey today. Fixed written quote, BPCA-trained technicians and a 30-year guarantee on treated timber.
Request your free survey
Two details to get started.